Frequently asked questions (FAQ)
On this page you can find questions and answars to subjects regarding the service and after sale department.
If you have questions regarding service and after sale that you cannot find on this page, please contact us and we will surely help you.
Contact our corporate service manager:
Jeppe Søndergaard
Service & After sale manager
Phone: + 46 6361 8118
Contact: js@ideal-line.dk
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Related topics
- Contact Service & After sale
- Learn more about the products
ideal-line can optimize your plant so it will be on par with what we provide today.
A lower energy consumption is in the spirit of the plants from ideal-line and with equipment and controlling systems it is possible to reduce the energy consumption with up to 30 %.
A lower energy consumption is in the spirit of the plants from ideal-line and with equipment and controlling systems it is possible to reduce the energy consumption with up to 30 %.
Can I reduce the energy consumption on my plant?
All questions concerning your painting plant after sale.
We can assist in finding the right solution regardless if you have an ideal-line painting plant or not.
We can assist in finding the right solution regardless if you have an ideal-line painting plant or not.
What can i contact the service & after sale department about?
Make sure you have as much information as possible ready for us.
Most important is:
Most important is:
- Project number (A-xxxx)
- Product number, if possible
- It can be very helpful with a picture of the spare part you wish to order
What information is important, when I wish to order a spare part?
The guarantee of a new plant is 24 months on a 8 hour shift corresponding to 3.400 hours.
If your guarantee is no longer valid you can contact us for a solution to your problem.
If your guarantee is no longer valid you can contact us for a solution to your problem.
How long is the guarantee valid?
We can always find a solution to your problem and we can provide you with all spare parts.
Does ideal-line have spare parts for my individually designed painting plant?
You can call, fax or mail to us.
Remember that it can ease the process if you have your project number (A-xxxx), product number and maybe a photo ready.
Remember that it can ease the process if you have your project number (A-xxxx), product number and maybe a photo ready.
How can I order a spare part?
We have more than 50 years of experience in working around all aspects of painting plants and our engineers can perform any kind of service on your plant.
Does ideal-line provide service to painting plants?